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Shipping & Returns


1. All prices are subject to change without notice.

2. There is no minimum amount to order.

3. Shipping charges for UPS: -- If paying by credit card, shipping charges will be added at time of shipping. Remember we only charge you the exact shipping amount. -- If sending a check, please call for the total price before sending your check. -- Next day air, 2nd-day air, and 3rd-day air are available upon request. -- All C.O.D. orders are an additional $14.00.

4. Damaged Merchandise. -- Please call us before filing a claim with the shipper. We will be happy to assist you.

5. All sales are final 30 days after receipt. --No merchandise can be returned after 30 days. Claims for defective items or exchange requests will not be honored unless a phone call is received within 30 days of the invoice date.

6. No restocking fee for items sent from Texas Electrolysis Supply only. -- Special Orders cannot be returned.

7. Returns or exchange policy: AUTHORIZATION IS NEEDED IN ADVANCE! -- All returns or exchanged merchandise must be in original factory condition, including all packaging materials, warranty cards (that are not filled out), manuals, and accessories. -- We will not accept mistreated or used items. Please ship the parcel back prepaid and insured, then we will refund the full merchandise price excluding shipping costs.

8. Non-Returnables. -- Due to health reasons, needles, lotions, and liquids cannot be returned. -- Special orders may not be returned. These items include merchandise such as treatment tables, carts, stools, lamps, and epilators.

9. Payment. -- We accept Visa, MasterCard, Discover, American Express, checks, and C.O.D. -- C.O.D. has an additional $14.00 fee associated with it. -- Checks must be mailed in advance and must include shipping and tax.

10. Orders from outside the U.S. -- We gladly ship internationally. -- Please use MasterCard, Visa, or checks for American Funds.

11. By refusing an order, we will AUTOMATICALLY put you on a PRE-PAY PROGRAM.

12. Any account REFUSING AN ORDER will automatically be charged the postage TO AND FROM the point of delivery.

 

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