Company Policies:

1. All prices are subject to change without notice.

2. There is no minimum amount to order.

3. Shipping charges for UPS:

-- If paying by credit card, shipping charges will be added at time of purchase.

-- If sending a check, please call for the total price before sending your check.

-- Next day air, 2nd day air, and 3rd day air are available upon request.

-- All C.O.D. orders are an additional $15.50

4. Damaged Merchandise.

-- Please call us before filing a claim with the shipper. We will be happy to assist you.

5. All sales are final 30 days after receipt.

-- No merchandise can be returned after 30 days.

Claims for defective items or exchange requests will not be honored unless a phone call is received within 30 days of the invoice date.

6. No restocking fee for items sent from Texas Electrolysis Supply only.

-- Special Orders can not be returned.

7. Returns or exchange policy: AUTHORIZATION IS NEEDED IN ADVANCE!

-- All returns or exchanged merchandise must be in original factory condition, including all packaging materials, warranty cards (that are not filled out), manuals, and accessories.

-- We will not accept mistreated or used items. Please ship parcel back prepaid and insured, then we will refund the full merchandise price excluding shipping costs.

8. Non-Returnables.

-- Due to health reasons, needles, lotions, and liquids cannot be returned.

-- Special orders may not be returned. These items include merchandise such as treatment tables, carts, stools, lamps, and epilators.

9. Payment.

-- We accept Visa, MasterCard, Discover, American Express, and C.O.D.

-- C.O.D. has an additional $15.50 fee associated with it.

11. Orders from outside the U.S.

-- We gladly ship internationally.

-- Please use MasterCard, Visa, Discover, or American Express in U.S. Dollars.